Returns & Refunds

1

​Tree of India

Easy Return Policy

If you are not satisfied with a product for any reason, return it within 30 days from the invoice date for a FULL REFUND.

2

Return Instructions

Include a copy of your invoice in the return package, or a note with your name, address, and telephone number. We would appreciate a short explanation of the reason for your return. Your feedback helps us to understand the needs and concerns of our valued customers and assists us in developing better products. Qualifying returns will be refunded in the same manner in which they were purchased. We do not offer product exchanges or store credits.

Shipping Instructions

3

Returns may be shipped through USPS, UPS, or FedEx to the following address:

 

Tree of India

Attn: Returns

364 Pearson Drive

Asheville, NC 28801

USA

4

Policy Restriction

  1. Original shipping charges are non-refundable.

  2. All shipping charges become the sole responsibility of the customer, unless the return is due to an error by Tree of India.

  3. Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return-shipping fee by the carrier. This fee will be deducted from the refund amount.

  4. Returned items must be in their original, undamaged packaging, and refunds will be issued only for the unused portion of the product returned.

  5. We do not accept returns on products that have been mixed or blended with other ingredients.

  6. Please do not return products that do not meet the return criteria listed above. We will not issue refunds for non-qualifying items and we will not return the items to you.

© 2019 by TOI Group

Contact us:

 

(828) 774-7548 info@treeofindia.com

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